Enhancing Adolescent Access to Sexual and Reproductive Health Services: Exploring Service Provision Barriers and Facilitators through the Ype4Ah Mystery Client Method in Kano and Lagos.

Jimmy Adams, DAI
Oluyemisi Ayoola, WFI
Zainab Garba, YEDI

Adolescents often encounter obstacles when seeking SRH services like stigma, lack of confidentiality, and limited youth-friendly services. These impede adolescents' access to information related to their sexual and reproductive health. To address these challenges, the Mystery Client Method; a covert assessment technique was employed to gain insights into the quality-of-service provision toward adolescents. The research investigated the challenges and opportunities in adolescent access to SRH services, utilizing the Mystery Client Method to uncover various underlying barriers and facilitators. Findings reveal a range of barriers, such as judgmental attitudes and inadequate privacy measures, alongside promising facilitators like comprehensive education and non-discriminatory practices. Understanding these dynamics is crucial for developing targeted interventions and policies aimed at improving adolescent access to SRH service provision. This study underscores the importance of prioritizing adolescents' unique needs and rights within the realm of sexual and reproductive health, advocating for inclusive and youth-centered approaches to service delivery.